INFORMATION PURSUANT TO ART. 13 OF REGULATION (EU) 2016/679 ON THE PROTECTION OF PERSONAL DATA
PRIVACY POLICY of https://www.mandranova.com
Dear User,
We inform you that, pursuant to Article 13 of Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data, the data you provide will be processed in accordance with the principles of lawfulness, fairness, transparency, and the protection of your privacy and rights. Therefore, we provide the following information:
Data Controller: MANDRANOVA SOC. AGRICOLA a r.l., Via Principe di Villafranca, 35 – 90141 Palermo.
Your personal identification data will be processed for the following purposes:
- Common data (first and last name, email address, phone number, and address) for the management of your booking, related services, administrative and accounting purposes, and for the sending of accounting documentation via email, based on the contract concluded.
Data may also be processed for managing any disputes, based on legal obligations and legitimate interest.
In such cases, providing data is optional, but refusal to do so may result in the partial or total inability to fulfill your booking request.
Data collected for this purpose will be processed for the time necessary to manage the contractual service and retained for any additional period required by law (e.g., 10 years for administrative and accounting purposes). - Common data (first and last name, phone number, email address) for managing activities arising from your request for information regarding availability at our facilities, special requests, and your preferences regarding services, based on your consent.
In this case, providing data is optional, but refusal may result in the partial or total inability to fulfill your request for information.
Data collected for this purpose will be processed for the time necessary to respond to your request. - Special category data (allergies, intolerances, etc.) only if you request dedicated services related to your booking, based on your consent.
In this case, providing such data is optional, but refusal may result in the partial or total inability to fulfill your booking.
Data collected for this purpose will be processed for the time necessary to provide the requested service. - Common data for the sending of marketing communications to your email address, based on your consent.
Providing such data is optional, but refusal will prevent us from sending our commercial offers.
Data collected for this purpose will be processed until you revoke your consent. - Common data for the sending of newsletters, based on your consent.
Providing such data is optional, but refusal will prevent us from sending our newsletters.
Data collected for this purpose will be processed until you revoke your consent.
Your data will be processed for the above purposes by employees and/or collaborators of the Data Controller in their capacity as authorized personnel and/or internal data processors and/or system administrators; and by third parties (e.g., suppliers, professionals, etc.) who perform outsourced activities on behalf of the Data Controller, in their capacity as external data processors.
Furthermore, the Data Controller may disclose your data to public authorities to comply with legal obligations, regulations, or EU legislation, or as required by authorities for the detection, prevention, or prosecution of legal proceedings in cases of fraud or crimes. These entities will process the data in their capacity as independent data controllers. In these cases, consent is not required pursuant to Article 6(b), (c) of the GDPR.
Additionally, your data may be shared with third parties (e.g., PayPal) acting as independent controllers for payment management.
The Data Controller and the selected service providers operate through data centers located within the European Union. If your data is transferred to non-EU countries, including for technical management purposes, such transfer will occur in full compliance with GDPR, to third countries offering adequate data protection guarantees or under specific contractual clauses for data protection.
You may exercise your rights at any time with respect to the Data Controller, pursuant to Articles 15–22 of Regulation (EU) 2016/679, including the right to access, rectify, or complete your data, as well as to request deletion, restriction, or objection to data processing for legitimate reasons, by sending a registered letter with return receipt to the Data Controller’s address or an email to: info@mandranova.com
You may also lodge a complaint with the supervisory authority at any time.
Privacy Policy updated on 10/04/2025